AVIATAR - Digital power platform - FAQs

Frequently asked questions

Here are the answers

  • What is AVIATAR?

  • AVIATAR is the independent aviation platform optimizing your entire operation, from predictive maintenance to automated fulfilment solutions. It combines profound airline operation expertise, data science and engineering knowledge.

  • What exactly makes AVIATAR an independent aviation platform?

  • AVIATAR can be operated independent of any Lufthansa Technik service contract and independent of your aircraft, engine type or component spectrum.

  • What is unique about AVIATAR?

  • AVIATAR streamlines your operational process chain end-to-end, including flight ops, tech ops and ground ops. Our solutions can be combined to match any airline's individual needs and goals. Being the digital flagship of Lufthansa Technik, customers benefit from a unique combination of decades of engineering knowledge and airline operation expertise with data science.

  • How long does it take to implement AVIATAR into my systems?

  • AVIATAR is a cloud-based application, meaning its implementation is fast and requires little effort on your side. The user interface is self-explaining and requires no prior training. However, we do offer on-site support on request. AVIATAR integrates smoothly into you existing system landscape. By having several existing interfaces to the systems of the MRO and aviation IT, the basic features can be set up within a few days. If there is need for adaption we will make sure to keep the efforts on our side.

  • How do you ensure the security of the data?

  • As data security is one of AVIATAR's key priorities, it enforces data encryption on all levels by applying strong algorithms combined with advanced security analytics and monitoring to detect threats, breaches and anomalies immediately.

  • Can I participate in the development process?

  • We encourage all our partners to actively engage in the development of AVIATAR, e.g. the co-creation of predictive maintenance functionalities ("predictors"). We are alway open for joint collaboration to improve your user experience.

  • Are you looking to constantly update and improve AVIATAR?

  • We continuously strive to enhance the status quo and increase the functionality AVIATAR. We do this in close collaboration with our customers taking into account the evolving market needs.

  • Can I take advantage of AVIATAR in case I run a mixed fleet of aircraft?

  • Yes, AVIATAR matches your whole fleet, independent of any particular aircraft type.

  • Is AVIATAR for me even if I have existing MRO contracts? Is the functionality of AVIATAR dependent on the MRO service?

  • AVIATAR can be used in conjunction with any MRO setup and is independent of any Lufthansa Technik service contracts.